Returning by post:
If you are not completely satisfied with your purchase simply return the item or items to us in their original condition within 14 days of receipt. Please follow the returns process on the back of your delivery note.
All returns are inspected and all goods need to be in their original condition and wrapping (e.g. shoe boxes). Please remember to include the order reference, so we can identify you and tick whether you want a refund or replacement.
See our helpdesk for more information
Delivery:
Standard Delivery: £3.95 or FREE for orders over £75.
Please allow 3 - 4 working days. Orders made after 4pm will not be dispatched until the following working day.
Next Day Delivery: £4.50 or FREE for orders over £100.
Next Day Delivery is guaranteed delivery before 1pm on orders placed before 4pm Monday to Thursday, except bank holidays. Orders place for next day on a Friday will arrive before 1pm on Monday.
International Delivery: £7.50 for Europe (3-5 days) or £19.95 Rest of World (5-10 days).
Read more